Refund policy
At Curve Command, your comfort and confidence matter to us. Due to the intimate nature of our products, we kindly ask customers to review our return policy carefully before placing an order.
Eligible Returns
We accept returns within 14 days of delivery for items that are:
* Unworn
* Unwashed
* In original packaging
* With tags and hygiene seals intact
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns or exchanges on:
* Panties/underwear
* Opened intimate wear
* Worn or damaged items
* Items without original tags or packaging
* Final sale or clearance items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging so we can assist you promptly.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.
Original shipping fees are non-refundable.
Contact Us
For return inquiries, please contact: info@curvecommand.com
